Privacy & Policy

At RR WINS LLC, we are committed to protecting the privacy and security of our users' personal information. This privacy policy outlines how we collect, use, and protect your information when you sign up as a rider or driver on RideshareRates.com.

Information we collect:

When you sign up as a rider or driver, we collect your name, email address, phone number, and payment information.

We also collect information about your location, the rides you take or provide, and any feedback or reviews you provide.

How we use your information:

We use your personal information to provide our services, including processing payments and matching riders with drivers.

We may use your information to communicate with you about our services or to send you promotional materials. We may use your location information to improve our services, such as by suggesting nearby drivers or routes.

How we protect your information:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

We use encryption to protect your payment information during transmission.

We limit access to your information to only those employees who need it to provide our services.

Disclosure of information:

We may disclose your information to third-party service providers who assist us in providing our services.

We may disclose your information in response to legal requests or to protect our rights or property. We may disclose your information to third parties if we believe it is necessary to protect the safety or security of our users or the public.

Updates to this policy:

We may update this privacy policy from time to time. We will notify you of any material changes by posting a notice on our website or sending you an email.

Your choices:

You can choose to delete your account at any time by contacting us.

You can choose to opt out of receiving promotional materials by following the instructions in the email.

With your Consent

We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share your personal information when you visit our website ridesharerates.com.

Information We Collect

When you visit our Site, we may collect certain information about you, including:

Personal Information: We may collect personal information, such as your name, email address, and phone number, when you fill out a form on our Site.

Usage Information: We may collect information about how you use our Site, including your IP address, browser type, operating system, and referral source.

Cookies: We may use cookies and similar technologies to collect information about your interactions with our Site. You can control cookies through your browser settings and other tools.

How We Use Your Information

We may use your information for the following purposes:

To provide and maintain our Site.
To communicate with you about our products, services, and promotions.
To improve our Site and personalize your experience.
To analyze how you use our Site and understand user behavior.
To comply with applicable laws, regulations, and legal processes.
How We Share Your Information

We may share your information with the following types of third parties:

Service Providers: We may share your information with third-party service providers who help us operate our Site, such as website hosting, analytics, and marketing providers.

Business Transfers: We may share your information in connection with a merger, acquisition, or sale of all or a portion of our assets.

Legal Requirements: We may disclose your information when required by law or in response to a legal process.

Your Choices

You can control certain aspects of how we collect and use your information:

Cookies: You can control cookies through your browser settings and other tools.

Marketing Communications: You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in the email.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Children

Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.

Updates

We may update this privacy policy from time to time. If we make material changes, we will notify you by posting a notice on our Site or by other means.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at: Info@RideshareRates.com

RideshareRates maintains a commitment to driver's autonomy and will not deactivate any driver with the intent of compelling an owner to drive. We respect driver's choices regarding their availability and uphold their right to manage their own schedules.

Respect and Inclusivity Policy for Drivers

In our commitment to fostering a respectful and inclusive environment for all users, drivers are expected to adhere to the following guidelines when interacting with riders who identify within the LGBTQIA community:

1. Respectful Pronoun Usage: Drivers must refer to riders using the pronouns and gender identities preferred by the individual. This includes but is not limited to using "they," "them," "him," "her," or any other personal references indicated by the rider.

2. Zero Tolerance for Discrimination: Discrimination or harassment based on gender identity, sexual orientation, or any other characteristic related to the LGBTQIA community is strictly prohibited. Drivers found engaging in such behavior will face immediate suspension or banning from the app.

3. Cultural Sensitivity: Drivers are expected to demonstrate cultural sensitivity and awareness, respecting the diverse backgrounds and identities of riders within the LGBTQIA community.

4. Education and Training: Ongoing education and training will be provided to drivers to ensure they understand the importance of respecting gender identities and sexual orientations. This includes training on using inclusive language and being aware of LGBTQIA issues.

5. Reporting Mechanism: Riders who experience any form of discrimination or disrespect based on their gender identity or sexual orientation are encouraged to report the incident promptly. Reports will be thoroughly investigated, and appropriate actions will be taken against drivers found in violation of these guidelines.

6. Consequences for Violations: Any driver found to be in violation of this policy may face suspension or permanent banning from the app, depending on the severity and frequency of the offense. We are committed to maintaining a safe and welcoming environment for all riders.

By accepting the terms of service and continuing to use the app, drivers explicitly agree to abide by these guidelines and contribute to creating an inclusive space for all members of the LGBTQIA community. Failure to comply may result in disciplinary action, up to and including permanent removal from the platform.

Limousine License Policy

In accordance with state regulations, individuals holding a limousine license are hereby informed of the following policies:

1. Prohibition on Rideshare Apps: Limousine license holders are strictly prohibited from engaging in rideshare services through mobile applications. State laws explicitly prohibit the use of limousines for rideshare purposes. Failure to comply with this policy may result in the revocation of the limousine license.

2. Compliance Verification: It is the responsibility of each limousine license holder to verify and adhere to the state's specific regulations regarding the use of limousines and rideshare platforms. License holders are encouraged to contact the state's Department of Transportation (DOT) for detailed information and guidance on these regulations.

3. Revocation Consequences: Violation of the prohibition on rideshare app usage may lead to serious consequences, including but not limited to the revocation of the limousine license. License holders are advised to prioritize compliance with state regulations to maintain the validity of their license.

4. Contacting DOT Department: For further clarification and details regarding limousine license regulations, license holders are urged to contact the Department of Transportation (DOT) in their respective state. The DOT will provide the most up-to-date and accurate information on licensing requirements and restrictions.

By holding a limousine license, individuals acknowledge their responsibility to stay informed about and comply with all relevant state laws and regulations. Failure to do so may result in severe consequences, including the loss of the limousine license.

Wait Time Policy for RR WINS LLC Rideshare Platform

At RR WINS LLC RideshareRates, we value the time and efforts of both our riders and drivers. To ensure fair compensation and efficient service delivery, we have implemented a Wait Time policy effective immediately. Below are the key guidelines:

1. Wait Time Charges:*

- Wait Time charges will commence after 2 minutes of the driver's arrival at the pickup location.

- Additionally, Wait Time charges will apply if the driver waits for more than 2 minutes after drop-off, as requested by the rider.

2. Compensation for Drivers:*

- Drivers will be compensated for their wait time at the prevailing vehicle rate per second.

- This compensation is designed to account for instances where riders request additional services such as taking pictures or require the driver to remain on location for an extended period.

3. Ending Wait Time Charges:*

- The Wait Time charges will cease once the driver taps "End Trip" in the app.

- Riders are encouraged to ensure their needs are met promptly to avoid unnecessary wait time charges for both parties.

4. Fair and Transparent Billing:

- We are committed to transparent billing practices and ensuring that both riders and drivers are fairly compensated for their time.

- Any discrepancies or concerns regarding Wait Time charges will be promptly addressed by our customer support team.

5. Effective Date:

- This Wait Time policy is effective immediately and applies to all rides booked through the RR WINS LLC RideshareRates platform.

We appreciate your cooperation and understanding as we strive to enhance the experience for both riders and drivers on our platform. Should you have any questions or require further clarification, please don't hesitate to contact our support team.

Thank you for choosing RR WINS LLC RideshareRates for your transportation needs.

RR WINS LLC RideshareRates Wait Time Policy

At RR WINS LLC RideshareRates, we value the time and effort of both our riders and drivers. To ensure a fair and efficient experience for all parties involved, we have implemented the following Wait Time Policy: